Version 1.0, effective 25 September 2026
How gifts are processed
Online gifts are processed by licensed payment providers: Snippe (mobile money) and DPO Pay (cards). Gifts are charged in Tanzanian shillings or US dollars, as shown before you pay. Amounts shown in other currencies are indicative. A gift is recorded only when the provider confirms it.
Receipts
Every confirmed gift receives a numbered receipt by email (and SMS where a phone number is given), with a verification code anyone can check on our website. Receipts are also available under "My giving".
How gifts are used
Gifts to a named fund (a restricted gift) are spent only on that purpose. Gifts to "Where the need is greatest" are allocated by the Initiative under its internal controls. If a restricted purpose can no longer be fulfilled, we will contact you before using your gift elsewhere. Our open ledger reports money received and allocated by fund.
Covering fees
You may choose to add a small percentage to cover payment provider fees. This amount is shown before you pay and is received as part of your gift.
Monthly gifts
Monthly gifts are not charged automatically. We remind you when each gift is due; you give with one tap and may pause or stop at any time.
Refunds
If you gave by mistake, gave the wrong amount, or were charged twice, contact us within 30 days at contact@ujuziinitiative.or.tz with your gift reference. We refund through the original payment method; provider charges may apply. A refunded gift's receipt is voided.
Recognition and privacy
You choose whether your name, your organisation or nothing appears on our supporters wall. We never sell donor data. See our privacy notice.
Gifts we may decline
We may decline a gift that conflicts with our mission or values, carries conditions we cannot accept, or raises concerns about its source.