Version 1.1, effective 9 November 2026
How gifts are processed
Online gifts are made by mobile money through Snippe, a licensed payment provider, and are charged in Tanzanian shillings. Amounts shown in other currencies are indicative only. A gift is recorded only when the provider confirms it.
You can also give by bank transfer to our Donation account: NMB Bank, Dodoma Branch (Mazengo), account name "Ujuzi Initiative-Donation", account number 51710104755, SWIFT NMIBTZTZ.
Bank transfers
A bank transfer is recorded when the money reaches our account, at the amount that arrived, and your receipt is issued for that amount. If you promised the transfer on ujuzitu.com, write the reference you were given in the transfer details; we usually confirm within one to two working days. A promised transfer that has not arrived after 30 days is closed, and you are told. If you give by bank transfer directly, email us your name and the transfer reference so we can send your receipt.
Gifts made on ujuzitu.com
Gifts to Ujuzi Initiative made on the Ujuzi-Tu platform (ujuzitu.com) are paid into Ujuzi Initiative's own accounts. We record each one here and issue the official receipt, which Ujuzi-Tu shows you; it can be verified on our website like any other.
Receipts
Every confirmed gift receives a numbered receipt by email, with a verification code anyone can check on our website. Receipts are also available under "My giving". If your name or organisation was recorded wrongly, we correct the receipt; it keeps its number and verification code.
How gifts are used
Gifts to a named fund (a restricted gift) are spent only on that purpose. Gifts to "Where the need is greatest" are allocated by the Initiative under its internal controls. If a restricted purpose can no longer be fulfilled, we will contact you before using your gift elsewhere. Our open ledger reports money received and allocated by fund.
Covering fees
You may choose to add the share the payment provider keeps (2.5% for mobile money), so that the full gift reaches the programme. The amount is shown before you pay and is received as part of your gift. Bank transfers have no fee cover.
Monthly gifts
Monthly gifts are not charged automatically. We remind you when each gift is due; you give with one tap and may pause or stop at any time.
Refunds
If you gave by mistake, gave the wrong amount, or were charged twice, contact us within 30 days at contact@ujuziinitiative.or.tz with your gift reference. We refund through the original payment method; provider charges may apply. A refunded gift's receipt is voided.
Recognition and privacy
You choose whether your name, your organisation or nothing appears on our supporters wall. If you give anonymously, you may leave your name blank; it never appears publicly. We never sell donor data. See our privacy notice.
Gifts we may decline
We may decline a gift that conflicts with our mission or values, carries conditions we cannot accept, or raises concerns about its source.